April 24
11:30 AM - 12:00 PM
John Palmieri
Salon 124 Group
Heather Bagby
Summit Salon Business Center
Jen LeBlanc
Salon Rootz Inc. and Endz Salon Studios
Melissa Dick
Millennium Systems International
Attend any one of the following 3 breakout workshops:
Room: Grand Hall
Speaker: Heather Bagby
As consumer expectations continue to expand, learn how to consistently communicate a growth mindset and implement a plan that will drive above average results to your bottom line today, tomorrow and beyond.
Room: Interchange
Speaker: Melissa Dick
Learn how to quantify your data and the different actions you should take to increase the KPI performance of your salon or spa. You’ll come away with examples of KPIs worth measuring and how to keep track of them to make improvements over time.
In This Class We Will Cover:
Room: Lookout
Speaker: Jen LeBlanc & John Palmieri
In this session, Jen LeBlanc and John Palmieri will focus on strategies for elevating the importance of retail sales within your business. They will discuss overcoming your team’s impression that retail just isn't important. You'll learn how past methodologies no longer work, and why the focus on contests, huddles and even one-on-ones don't create success! Learn how to bring modern retail tactics to light to reignite your team’s passion for a complete follow through on a total guest experience.