Breakout Workshops

April 24
11:30 AM - 12:00 PM

John Palmieri
Salon 124 Group

Heather Bagby
Summit Salon Business Center

Jen LeBlanc
Salon Rootz Inc. and Endz Salon Studios

Melissa Dick
Millennium Systems International

Attend any one of the following 3 breakout workshops: 

The New World of Consumer Behavior in 2023

Room: Grand Hall
Speaker: Heather Bagby

As consumer expectations continue to expand, learn how to consistently communicate a growth mindset and implement a plan that will drive above average results to your bottom line today, tomorrow and beyond.

How to Measure and Grow Your KPIs for Business Success

Room: Interchange
Speaker: Melissa Dick

Learn how to quantify your data and the different actions you should take to increase the KPI performance of your salon or spa. You’ll come away with examples of KPIs worth measuring and how to keep track of them to make improvements over time.

In This Class We Will Cover:

  • Examples of KPIs your salon or spa can measure
  • How to set realistic company goals
  • Tips and recommendations on how to increase KPI performance
  • Using data to achieve business success

Reprioritizing Retail in Your Salon

Room: Lookout
Speaker: Jen LeBlanc & John Palmieri

In this session, Jen LeBlanc and John Palmieri will focus on strategies for elevating the importance of retail sales within your business. They will discuss overcoming your team’s impression that retail just isn't important. You'll learn how past methodologies no longer work, and why the focus on contests, huddles and even one-on-ones don't create success! Learn how to bring modern retail tactics to light to reignite your team’s passion for a complete follow through on a total guest experience.


Register Now