3:00 PM - 3:30 PM
In this session, Jen LeBlanc and John Palmieri will focus on strategies for elevating the importance of retail sales within your business. They will discuss overcoming your team’s impression that retail just isn't important. You'll learn how past methodologies no longer work, and why the focus on contests, huddles and even one-on-ones don't create success! Learn how to bring modern retail tactics to light to reignite your team’s passion for a complete follow through on a total guest experience.