May 16
2:00 PM - 2:40 PM
Daniel Mason-Jones
Muse Salon and Spa
We’ve heard it time and time again—if we do the same thing over and over expecting different results, insanity ensues. Today’s salons are struggling with recruiting, hiring, retention and so many more obstacles than we’ve ever faced before. This session will be focused around the constant cultural changes happening within the industry and inside our salons. Daniel will bring his 22 years of experience behind the chair, coaching and learning. He’ll share what makes his salon one of the most successful in the country and why there’s a wait list to work there.