Session Sponsor

KPI Metric Session: Client Retention - Avoiding Setbacks: Make Sure Your Clients Come Back

May 15
3:20 PM - 3:50 PM

Client loyalty is key to the success of any salon or spa. In fact, retaining clients can be more important than acquiring new clients. In this session, Vagaro’s Charity Hudnall will show you how developing existing customers will yield your business the best ROI as it’s been proven that repeat visitors will spend more. And, they’re much easier to sell to. So how do you do it effectively? Data, targeting and a personalized experience.