Breakout Workshops

May 15
11:30 AM - 12:00 PM

Andrea Miller
DaySmart Salon Software

Tanya Reece
Millennium Systems International

April L. McDaniel, CPA, CRSP
Kopsa Otte CPA's & Advisors

Attend any one of the following 3 breakout workshops: 

The Art of Client Engagement: How to Make your Marketing Work for You

Room: Mainstage
Speaker: Tanya Reece
The course would cover how a business’s marketing efforts effects clients at every stage in their customer journey and how data can be used to execute an effective and efficient strategy. 

Believe It, Before They See It: Tools to Get Your Team on Board with Increasing KPIs    

Room: Bredesen
Speaker: Andrea Miller    
Spending month after month reiterating the importance of reaching KPI benchmarks to your team? It's time to step back and take an overall look at how to present these goals to your team. In this workshop, we'll cover the different tools you can use to motivate your team, the emotions behind KPI performance, and cover what KPIs are meaningful to your staff and how they can strategize to reach their goals.

Your Burning Tax Questions Answered  

Room: Ryman 1
Speaker: April McDaniel
Accounting is complicated at best, and it’s critical to have a knowledgeable source who is tracking the quickly shifting rules and regulations, not only giving you up-to-date advice, but warning signs about potential tax code changes ahead. Kopsa Otte & Associates is an accounting firm that specializes in the salon and spa industry, and April McDaniel will lead a Q&A session to answer your burning questions.