May 15-16, 2022 | Hilton Nashville Downtown | Nashville, TN

Schedule Overview

Here's a breakdown of how the program will unfold:

Metrics Workshops

Before heading into the workshops, attendees will be able to evaluate how their own performance stacks up against industry averages, allowing them to determine their best opportunities for improvement, helping design their own conference experience by selecting the workshops most important to their own personal trajectories and organizational needs.

The summit will include a series of hands-on workshops focused on five key metrics that are critical to salon growth and success, including SGP (Percentage of Service Guests Purchasing Retail), Average Ticket (Total Revenue Divided by Client Count), Productivity (Total Sales Divided by Hours Worked); Customer Count (Unique Number of Customers Seen by a Salon/Stylist); and Client Retention.

After reviewing how these metrics are measured and discussing industry benchmarks, salon owners, managers and beauty professionals who excel in these metrics will share their success strategies. Attendees will leave with new metric goals and fresh ideas for finding their new possible.

Accountability Groups

Over the course of the two days, attendees will have the opportunity to select a group of peers, forming a network of support as they work in the months ahead to implement new programs to drive productivity and profitability for themselves and for their businesses.

News & Updates


May 15-16, 2022 | Embassy Suites by Hilton Nashville Downtown Convention Center

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